Netzero - United Online Collection Division Today I just rec letter from this collection agency abtstating that I have deliquent account to Netzero and owe $14.95. I called Netzero and was able to spoke w/ an Indain lady and asked her why I received this letter when I already terminated my account since Aug 28, 2008 I even gave her the confirmation number that they gave during the time that I called. Good thing I kept the paper when my Woodland Hills California
Today I received letter from this collection agency about delinquent acct for $14.95 from Netzero. I terminated my acct since 8/28/08 and spoke w/ and agent , good thing I wrote the content of our conversation w/ confirmation number. I called Netzero 18668411442 spoke with Indian lady and asked what are charges for? Told me that I did not pay 2 months, when I called to terminate the service I asked if I still owe anything and told me that I am current via auto draft from my bank account, and they are giving 2 months free inscase i change my mind to contune their service but refuse it since I am cut off my phone line switching to wireless internet service. Tried to call 18662101700 but only an automated answering machine telling me that I needed to write. Netzero said they can not do anything, I asked why ebcause they were the one who reported this fraudalent info, and said it is beyond their hand. This scam needed to be stop, please help.
Jacksonville fl
Jacksonville, Florida
U.S.A.
1 Updates & Rebuttals
Jacksonville fl
Jacksonville,Florida,
U.S.A.
UPDATE
#2Author of original report
Wed, February 04, 2009
Today I received letter from this collection agency about delinquent acct for $14.95 from Netzero. I terminated my acct since 8/28/08 and spoke w/ and agent , good thing I wrote the content of our conversation w/ confirmation number. I called Netzero 18668411442 spoke with Indian lady and asked what are charges for? Told me that I did not pay 2 months, when I called to terminate the service I asked if I still owe anything and told me that I am current via auto draft from my bank account, and they are giving 2 months free inscase i change my mind to continue their service but refuse it since I am cut off my phone line switching to wireless internet service. Tried to call 18662101700 but only an automated answering machine telling me that I needed to write. Netzero said they can not do anything, I asked why because they were the one who reported this fraudulent info, and said it is beyond their hands. This scam needed to be stop, please help. Jacksonville fl Jacksonville, Florida
U.S.A.