NetZero2911 NetZero Took My Money Valencia, California
To Whom Ever, NetZero is a Ripoff. I will make this short and to the point. I used all the allotted data in 3 days. I downloaded 2 movies from Netfix and surfed the interned for a few hours.
I was on the second highest plan. However, the Getting Started manual that came with the Hot Spot did NOT say to turn off the device when not using/charging or I would continue to use data.
I spoke to 7 people from NetZero, 5 of which spoke with accents that were difficult to understand.
NetZero is trying to tell me "No Refunds." Not even after 3 days of use. I called my credit card company and I plan to dispute the issue to get my refund of $60.00 for the device.
One last thing, take my advice, stay clear of NetZero. You will be better off.