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  • Report:  #1346018

Complaint Review: Neuphoric

Neuphoric Skin Noir or Eye Noir This Company does not allow you to cancel your order so DO NOT ORDER THEIR TRIAL OFFER!!! It is a TRAP!!!! FOUNTAIN VALLEY California

  • Reported By:
    david6_9 — SEATTLE Washington USA
  • Submitted:
    Wed, December 28, 2016
  • Updated:
    Thu, January 12, 2017

I ordered a trial offer for $3.86 on 12/13/2016, which I paid. Sample product arrived 12/16/2016 but I did not see product until 12/18/2016 because I was not home. Opened and tried product on 12/19/2016 but did not see an benefit after a week. I called company on 12/26/2016 to cancel but was told I cannot cancel because I was too late with my cancellation. This is a rip-off as all honest company allow consumers to try their product. It is a trap!

1 Updates & Rebuttals


Neuphoric Skin Team

Fountain Valley ,
California,
USA

Neuphoric Skin Team

#2UPDATE Employee

Thu, January 12, 2017

To whom it may concern,


Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking the T&C check-box. Please see the following checkout page for more information:  https://neuphoricskin.com/trial.php or call 877-477-4765

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