Complaint Review: NEURO ADVANCE USA LLC

MY WIFE AND I ATTENDED A SEMINAR FOR A LIGHT EMITTING DEVICE FROM NEURO ADVANCE USA THAT WAS SUPPOSED HELP WITH BLOOD CIRCULATION IN THE AREAS WHERE YOU USED THE PADS PER THEIR TREATMENT PLAN AND THE COACH THAT THEY ASSIGNED FOR YOU. AFTER SEVERAL WEEKS OF CLOSELY FOLLOWING THEIR PLAN AND THE INSTRUCTIONS OF THE ASSIGNED COACH THERE WAS NOT ANY IMPROVEMENT.  WE DECIDED TO RETURN THE DEVICE PER THEIR WRITTEN TERMS AND CONDITIONS,  AND WERE GIVEN A CONTACT TO CALL TO ARRANGE FOR RETURN BY THE ASSIGNED COACH. AFTER SEVERAL ATTEMPTS TO CONTACT THIS INDIVIDUAL AND LEFT NUMEROUS MESSAGES, NO ONE HAS RETURNED OUR CALLS TO THIS DAY.  I GUESS WE SHOULD HAVE DONE MORE RESEARCH ON THIS COMPANY BEFORE AGREEING TO GIVE THEM $3000 UP FRONT FOR THIS DEVICE WITH THE HOPES OF IT HELPING US. FURTHER MORE IT SEEMS THAT THEY INTEND TO STONEWALL OUR REQUEST TO RETURN AND NOT REFUND OUR MONEY UNTIL THE YEAR LIMIT RUNS OUT. IF ANYONE HAS ANY IDEAS OR HAS HAD ANY SUCCESS WITH THIS COMPANY LET US KNOW...