NeuroRevive NeuroRevive of California Selling representative guaranteed full refund if not satisfied after 4 months, faithfully used the product, request for refund denied based on non-compliance La Mesa California
We purchased the laser devices and program in March, 2017. After four+ months of use following the instructions, we made contact with their office and requested a refund upon return of the equipment. After several weeks of attempting to receive any answer to our request, we received a letter from their Office Manager, Brenda, indicating we did not qualify for a refund due to non-compliance with their terms. I assured her by telephone we followed the procedures as instructed. I have not heard from her, or the organization at all.