NeuroRevive Refused to refund amount paid -Refused to accept registered mail La Mesa California
In May 2017 purchased their in home NeuroRevive light system to alliviate the numb feeling in my legs.I used the systems under the guidance of their MD who contacted me every Wednesday.A coiuple of weeks into the treatment I advised the Dr. that the support formula pills were not agreeing with me.Dr. advised me to discontinue use. I did. A few days later my feet became very irritaded as I continued using the system. (I had mentioned to the Dr that I suffered from Gout. ) Dr. advised me to cut back on exposure time. I did. A few days later the irritation became so bad I was unable to walk.Dr told me he had seen a few cases with the seme problem.At that point I requested a refund from the company. I received a letter thsat due to the improvements to my legs I was not eligible for a refund.THeir letter did not mention the negatives I had experienced.
I feel that the negatives should overwrite the temporary improvements to my legs. I have sent a certified letter,it appears that the letter was ignored."No autorized receiver available"It appears that the company decided not to pay any attention to my requests.I wouild like to see folks who had issues with this company to band together and purssue legal action.
Anyone who feels defrauded should contact the Ripoff Report folks and perhaps form a front with legal representation.
Dieter Henderson,NV
1 Updates & Rebuttals
Update
#2Author of original report
Mon, September 25, 2017
Today I received a call from the office manager. She was returning my call. I asked if the company had read my registered letter.Her response was that she was not connected to the mail room,but suggested I remail the letter as regular mail.She also stated she had no decision making authority.I will update as changes ocurr.
Dieter Henderson NV