Complaint Review: Neville Group

A $500 charge to SportingBet-PayPlastil appeared on a credit card account I have. As I did not make this charge, I immediately called the fraud section of the issuer and filed and affidavit stating that I disputed the charge. It is the responsibility of the charger to respond within a reasonable time, usually 45 days, when a charge is disputed. The charge was removed from the account.

Today, I received a letter from a company called the Neville Group Inc stating they had investigated the charge, that it was validated based on address verification, CVV2/CID match, user name and password and IP address. No details were provided. They further stated they were conducting a search of my available assest to ensure ultimate collection of all ammounts due. They require along with the $500 and additonal $30 and $15 for chargeback fees by the credit card service.

They state that if the charge is further disputed they will turn it over to local law enforcement for investigation and that if that investigation bears out the alleged charges, then an additional $150 fee will be owed.

The letter was posted as bulk mail with a return address that did not match the mailing site. The return envelope did not have any return postage paid permit. Others have received similar mailings for amounts ranging from a few dollars and up. All want the fees of $30 plus $15.

I have not yet contacted the credit card issuer regarding the matter. It is my understanding that collecting a disputed debt in this manner is illegal. This may be a matter that will require an attorney's help.

All future contact with the Neville Group will copied to AG's in states involved, the FTC, and my credit card issuer.

This appears to be a method of trying to scare people into paying charges they did not make.

George
Henderson, Nevada
U.S.A.