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  • Report:  #1306932

Complaint Review: New Brillance

New Brillance New Brillance Rancho Santa Fe California

  • Reported By:
    Diane — Neenah Wisconsin USA
  • Submitted:
    Sat, May 21, 2016
  • Updated:
    Sat, May 21, 2016
  • New Brillance
    Rancho Santa Fe, California
    USA
  • Phone:
    888-566-8763
  • Category:

New Brillance Advertisement is totally misleading. I ordered the special trial for $4.95 plus shipping and handling. They took off 4.95 plus 4.99. A few days laster, there was another $24.95 taken from my card.  A week and a half later I received (3) products but not information was in the box. 3 days after that, they took $89.95 from my card.  I a furious as I called them to ask why I got all these charges. I only wanted the sample bottle. They told me I ordered all that (which I did not) and the return policy is from the day you process the order! How can you trial and order when you only receive it a couple of days before you cannot return it.  This is a scam and calling these people is even crazier.  Do not buy this product!

 

Diane

Neenah, WI 

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