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  • Report:  #1309077

Complaint Review: NEW BRILLANCE

NEW BRILLANCE they offered samples for 4.99 and 4.95 and then i was charged 24.95 and then was charged 89.95 RANCHO SANTA FE California

  • Reported By:
    Laure — Apache Junction Arizona USA
  • Submitted:
    Thu, June 02, 2016
  • Updated:
    Thu, June 02, 2016

Yes I ordered the samples yes I ordered the samples and then they threw in an extra something and I called because came up on my bank account and so she took something off when I called and is told me I hadtil the 6 or 8 of June. well today they took out 89.95 and tried to get more. i called talked to Joesph #210 and he said i could send it back - 15% restocking fee... and would get my money back in like a month.

i went to the web site and they don't even have the product on there. i was not told of how much the product even cost. Josph told me... I got no email or confirmation number... then he said that he could take off 35% and keep it, i told him there was no way I could afford it.. then he said he could take off 75% and have that money in my account in 5-7 biz days..

there is no way to get back to the page that I clicked on

The biggest rip off

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