Complaint Review: New Frontier van lines west palm beach fla

I was quoted a price of approximately $2100.   The day before I received a call to confirm the amount of cargo.   I told the guy I had approximately 30 plastic bins and 10 boxes.  I also had forgotten to include a small safe and an aluminum ladder.  I was told that the inventory only showed cardboard boxes and not plastic totes and toes weigh more.  As a result I would be charged an additional $585 dollars.   I balked and said to forget it.

 I was then told I would lose my deposit.I said ok I was fine with that.  A few minutes go by and 'm contacted by Mr Olis who assured me I would be only charged the weight and not to worry as the truck gets weighed prior to and after my truck is loaded.  I relented and paid the increased fees.  When the truck came it wasn't weighed and since the truck and drivers were subcontracted by New Frontier it was out of their control.Since I was assured by Mr Olis I went with the move. 

When the driver showed up at my new home the truck was followed by a car with two men in it.  Truck was never weighed and I had to pay the ballance.  The men got out and started helping the driver.  The one guy and I started to speak and he tells me that he and the other guy were down the road at the gas station and the driver stopped and asked if they wanted to make a few bucks.  I know have two strangers from the neighborhood knowing I have  a safe. The driver tells the two they are done and goes to me, how much did i pay them?  I said that was between the three of us.

Horrible   never again