Complaint Review: New Healthy Savings

This company is a rip-off. Their all game network you can get unlimited free downloads of games for "only $1.00 but they charged my card $48.00. When I called the company I was informed that I had not read the terms agreement, that they would put in a request for refund for me and that it could take up to 15 days. They also stated that they had no supervisor there that I could speak with, that they only communicate with the supervisor by email.

They state that they have no number for their corporate office or president/owner and that they were not authorized to give me their address. So, I asked "Who do you report to everyday, who do you call when you are sick?" and was told that they just don't show up and come in with a doctors note when they return. I asked what do you do if you have an emergency and have to leave early?

And was told send the supervisor an email an just leave. I use to work in both customer service and human resources, and none of the above would ever happen in a good company. 1. There is always a supervisor on the floor to assist reps. 2. Company's don't allow for employees to just not show up for work and keep their job. This company is a FRAUD!!!!!!

Kimberley
Wyoming, Michigan
U.S.A.