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  • Report:  #1327242

Complaint Review: New Horizons

New Horizons shady, money driven, in compassionate people running a "rehab" Encinitas California

  • Reported By:
    ArielleK — Torrance California USA
  • Submitted:
    Fri, September 09, 2016
  • Updated:
    Mon, September 12, 2016
  • New Horizons
    Encinitas, California
    USA
  • Phone:
    (760) 805-4015
  • Category:

So initial intake was fine with owner Tina and medical nurse when i arrived. i was told id be medically detoxed and monitored, which i was not. the nurse is actually never there. instead i had a man named Nate owe appearently owns board shorts and has a horrible deamor like using foul laugage and degrades the clients. he also would not let me use the house phone for the first two weeks to contact family to let them know my whereabouts. i left because of sexism and favoritism towards the male clients.

after 30 days i had had enough, nothing changed after several grievances to the counseling staff that comes daily. the day i chose to leave i approached Nate about retrieving my cell phone and wallet (which are in a safe in his bedroom) but he refused. also claiming that Tina said i could pick my belongings up at their office, which is non-existent....ive called multiple times to try to get my things and Tina the owner would pretend to be someone else to avoid me. If you are looking for a legit rehab, NEW HORIZONS is not the place. safe yourself the money and hassle of dealing with these people. 

1 Updates & Rebuttals


Giselle

Bloxwich,
United Kingdom

Comment

#2Consumer Comment

Mon, September 12, 2016

They cannot just keep your property!  I wouldgo there with the police!

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