Complaint Review: New Leaf Associates

All the materials I pulled off the internet which I was told to print out by the Representative who resides in California, explains that this company would have your debt eliminated in 60-90 days, possible 120 days. Customers would not need Lawyers or have any worries. The company would take care of everything, and if your credit needs repair after they eliminate your debt, they would also clean the credit up (credit repair)also. It is so much I can't begin to type all the promises. I applied with them in October 2004, and sent all my information and $5,299.95 fee for this service.

By the time December got here, they claim that the system they purchased was not working, so no ones debts would be paid off because they now had to do everything manually. Next thing I know, they were not answering the phones, the mailboxes were full so you could not leave messages. Their so-called Legal (Resolution) Dept was not responding either with a full mailbox. I would send emails and faxes and got no response, and the Representative, Charlew Olsen, in California all of a sudden had a "heart attack" and could not answer calls.

I filed complaints with the Federal Trade Commission, Better Business Bureau of Florida, and the Federal Reserve Bank. I have also sent New Leaf several emails requesting a full refund of my $5,299.95, and they have not responded yet.

This is a Scam Company, and something needs to be done about it. My credit was good before I applied with them, and now it is ruined and the credit cards have been turned over to Collection Agencies.

Respectfully submitted,

Gloria
Cleveland, Ohio
U.S.A.