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  • Report:  #407781

Complaint Review: New Ray Solar

New Ray Solar (Donna) I was charge 16.90 instead of 9.95 per my order confirmation Milford Connecticut

  • Reported By:
    Hackettstown New Jersey
  • Submitted:
    Sun, January 04, 2009
  • Updated:
    Sun, January 04, 2009

I was charged 16.90 instead of 9.95 per my order confirmation. When I called Donna at the company's service department she was rude and pretended not to understand my complaint. When asked for a supervisor she said no one was available and the supervsor would tell me the same thing that the shipping was correct. I was promised to get a call back from her supervisor and it has been several days without a call back. So much for the company's invoice statement of "Servcie and satisfation are the top priorities at Solar Ray Lights."

Bob
Hackettstown, New Jersey
U.S.A.

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