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  • Report:  #1278778

Complaint Review: New Remotes Inc

New Remotes Inc Charlie Waters; Electronic Adventure; False Advertiser! Did nor receive 'genuine toshiba' but a china imitation Bait and Switch company. Tampa Florida

  • Reported By:
    Screwed Again — Fort Lupton Colorado USA
  • Submitted:
    Fri, January 08, 2016
  • Updated:
    Fri, January 08, 2016

Ordered a 'genuine factory new toshiba' remote control.  Web page stated no subsitutions or reconditioned remote.  No attempt to contact me and, instead, sent me a cheap chinese knock-off (for same price).  I believe this is their normal practice since included was a faded photocopy of a letter stating my remote was no longer available and to please try for a few days.  From other comments on the internet, must be their normal way of doing business.  Have no intention of sending what is advertised.  Pay price of toshiba, get cheap knock-off.

Screwed Again

Fort Lupton, Colorado

1 Updates & Rebuttals


Correction to report

#2Author of original report

Fri, January 08, 2016

Remote I received is labeled a Toshiba Remote (had a sticker over brand name).  But, was not the remote I ordered and I was never notified of the subsitution.  Because it was much smaller and less substantial than original and only thing I saw was 'made in China', I believed it was a knock-off.   I should have looked at it better.

 

Screwed Again,

Fort Lupton

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