Complaint Review: New Start Moving

In response to Kelly Hall's scandalous lies regarding this report:

FIRST AND FOREMOST LET IT BE KNOWN; THIS JUDGMENT WAS SATISFIED WITH PREJUDICE ON 9-1-04

I informed Kelly Hall this judgment would be paid, when all my legal avenues concerning this case were exhausted. However, being they type of underhanded individual that she is known as, she had to run right out and post this rubbish on this website. Against the advice of my legal counsel, who suggested that I file a slander case against Hall, (or at least a forcible detainer) I thought it would be in the best interest of the public, to leave the matter posted, and address her lies, with truth. But more importantly, to inform the public of certain procedures used in the moving industry that the consumer should know. Also in this reply there are certain court procedures regarding small claims the reader may find informative.

In most cases, moving companies generally provide, at no cost to the customer, standard valuation cargo coverage. This type of insurance usually ranges between .20 and .75 cents per pound, per item. Full coverage insurance should be made available through the moving company, should the customer request this type of coverage. The cost of this type of coverage may start at about $100.00 and varies on weight and distance. A few moving companies do provide full coverage at no cost, but the policy may contain many disclaimers the customer should know about. Always ask to read a copy of the insurance disclosure when getting a quote or an estimate. Be advised that some homeowner policies may cover damages sustained by moving companies and self relocation. We at New Start Moving use Baker International for our full coverage moves. This company is well respected, and specializes in moving insurance. Their contact information is available on my website.

I lay my cards on the table here folks. If a customer elects standard valuation coverage, my company will pay .60 cents per pound, per item. All damages must be listed on the service contract during the unload period of the move. My advice on this matter is simple. If full coverage protection for your goods is desired, make sure you get it, this is your responsibility. Now as regards to Kelly Hall. Hall asked, and was advised about our insurance guidelines, and elected to receive standard valuation. And to give the devil her due, Hall didn't even deny this fact in court. Additionally, the standard valuation box on the contract was checked, and full disclosure of this procedure is written prima faci (face up) on the contract (not on the back, like some companies) and is printed in type that is larger than required by law.

In her report, Hall calls into question my character. With nearly 2500 moves under our belt, I took about 35 complaints, 7 claims and only 3 of which went to litigation, and only one of which went to court, which of course was Hall. And as far as real estate goes, I am in the leading top 10 salespeople in my office. Why? Simply because I treat my clients with honesty, professionalism, and the respect they deserve. They also love my flexible commissions and free move programs as well. Hall, a realtor for Ken Meade Realty, on the other hand is known as a jealous and greedy person who would run a 4 minute mile if it meant a quick buck. She is well known in the Sun City and Surprise area, but not in a good way. Hall made accusations that my movers used illegal drugs. I hold a very strict no tolerance policy concerning drug and alcohol use. And these men have never showed a positive result. Additionally, I have never had a complaint rendered of this nature, and my foreman has been with me for several years. In fact according to my crew, Hall offered them beer and seemed overly flirtatious, and became annoyed when my foreman told her they were not allowed to drink during company time. Maybe Hall needs to check her own integrity. Flirting with men more than twice her junior shows real class.

My next piece of advice to the reader concerns small claim court procedures. If you are engaged in a small claims action, there are two ways you can proceed. You can settle the matter in the lower Justice Court. If you do, you waive your right to appeal, and have an attorney present, plus your case is heard by an elected official with little law experience. Or you can elect the matter to be heard by a Superior Court judge, and have representation if you want, plus you can appeal your case to a higher court if you feel you didn't receive a fair shake. According to my attorney, this is where I made my mistake. I was so confident that the judge would make his decisions according to the facts and stipulations of our signed contract, that I let the matter be heard in the lower court, by an incompetent judge. Remember folks, at this level the matter may never be brought up again in any form of appeal. So please friends, make sure your case is heard in the proper forum, by a qualified judge.

For copies of the Satisfaction of Judgment on this case, my personal report on Kelly Hall's claim, a copy of our service contract, or any questions concerning real estate or relocation, feel free to give me a call. My contact info is on my website located on the top of this report. Additionally, I would like to thank my friends at the Fair Business Administration for bringing this post to my awareness, since the moderators of this site didn't see fit to do so. One more final thought. If you ever find yourself in a small claims court in Surprise, Az. before a judge named John Henry, get a continueance, or whatever it takes from being judged by this joker. More importantly, if you find yourself shopping for a home in the Sun City / Surprise area, and run into a realtor named Kelly Hall, turn around and don't walk, run! And be afraid, be very afraid.

Best Wishes,
Kevin Beasley
-owner-
New Start Moving