Complaint Review: New Subscription Service

I was at Best Buy or somewhere like that and they offered me a free 3 month magazine subscription from The New Subscription Service. All went well and I canceled but then today I found out they charged me 22 dollars for something I don't even have.

I called Shape magazine (the magazine I received free) and they gave me the phone number of New Subscription Service.

It was a pain in the butt to get the money back because you can't talk to a real person. They keep offering you other "deals" and it takes like 45 minutes to finally go through the automated system to get just the refund a not a new magazine.

This is a ripoff! Be careful and don't ever do "free magazine for a few months." It's not worth it.

Noelle
Eau Claire, Wisconsin
U.S.A.