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  • Report:  #362817

Complaint Review: New York Chocolates

New York Chocolates - Natalie Pellegrino - Elmo Cookies and Lollipops Staten Island New York

  • Reported By:
    Thibodaux Louisiana
  • Submitted:
    Thu, August 14, 2008
  • Updated:
    Tue, March 01, 2011
  • New York Chocolates
    108 Demopolis Avenue
    Staten Island, New York
    U.S.A.
  • Phone:
    718-984-1848
  • Category:

These people are pathetic. They are targeting brides and parents throwing birthday parties for their children. They advertise chocolates and confections for wedding favors, bachelorette parties, baby showers, and children's birthday parties. The site look legit and even offers payment with paypal. BEWARE!!!!!!!!!!! They cash your check and never send the items. The individual who purports to be the owner is Natalie Pellegrino. The address is a private residence with an unlisted number. There are other individuals listed to live at this address, but they never answer and your product will never come. TOTAL SCAM!!!!!!!!!!!

Ashley
Thibodaux, Louisiana
U.S.A.

4 Updates & Rebuttals


Owner

Staten Island,
New York,
United States of America

Lies.

#5REBUTTAL Owner of company

Tue, March 01, 2011

I admitted to having no intention of sending your order?  This woman is a complete liar. She received her 84.00 check OVER 2 years ago and still continues to harass me.  She has stalked my private and personal life for over 2 years even after getting her refund.  I am so glad I never came across a customer like this in all these years as she is the craziest person I ever dealt with.  She called my neighbors, and wrote to people on Facebook with a similar name to mine.  She posted my private home address on the internet and I can list a ton more, and now she's telling lies.

 Again this woman received a complete refund over 2 years ago.  It's time to move on Ashley, and maybe find something else to obsess over other than a cookie mishap in 2009.


Ashley

Thibodaux,
Louisiana,
U.S.A.

New York Chocolates - Natalie Pellegrino

#5Author of original report

Tue, August 24, 2010

I spoke to the owner of this company and she admitted that she had cashed my check and had no intention of sending the order.  I had to track her down to get my money back.  So, she did not voluntarily issue a refund, nor did she have a contact number until I posted this claim on Ripoffreport.com.  Order at your own risk!!


New York Candy

Staten Island,
New York,
U.S.A.

Total Overreaction by Customer

#5REBUTTAL Individual responds

Mon, April 27, 2009

Obviously we do not rip off anyone intentionally. If a product is not delivered on time due to Post Office problems, even though we are not responsible we usually provide a refund anyway! Calling us a scam is absurd and ridiculous and was a complete overreaction by a customer. Customer was issued a full refund even though issue wasn't our fault. Please call if this false report/claim that we are a scam concerns you at (718) 984-1848.

New York Chocolates is a ligitimate company with a great reputation other than this report which was filed due to an unfortunate situation.

Thank you,
Natalie Pellegrino


New York Candy

Staten Island,
New York,
U.S.A.

Refund was issued.

#5REBUTTAL Owner of company

Wed, January 28, 2009

Order was not received in time and customer was issued a full refund.

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