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  • Report:  #1480879

Complaint Review: Newegg

Newegg Business partner Micomp. Sold me a refurbished computer that was defective

  • Reported By:
    Tony — Boise Idaho United States
  • Submitted:
    Sat, June 22, 2019
  • Updated:
    Sun, June 23, 2019
  • Newegg
    United States
  • Phone:
    (800) 390-1119
  • Category:

I ordered a Dell PC in January 2019 and it stopped working in April 2019.  Newegg would not allow me to return it or get a refund and referred me to the company they got it from, Micomp.  I contacted Micomp by email, who seemed willing to fix my problem.  However, after sending me multiple parts to replace and 2 hard drives, the computer still does not detect a hard drive and is unusable. 

Last week Micomp told me they would replace the computer and I agreed.  On the subsequent Saturday, I tried emailing them again and my emails were rejected.  When I called Micomp, I was hung up on.  Please someone start a lawsuit against these companies, they are not doing businesss in good faith.  Newegg doesn't even have a physical address and the Micomp website is listed as not existing anymore. 





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