newegg.com newegg Worst customer service bad, vile, wrong, awful Industry Internet
Get a new customer service team. They are awful and rude. Marie is the worst and gives you attitude when you are simply trying to resolve your issue. Since this company has been bought out, the services have gone completely downhill. Customer service treats you like garbage and then when you call them out on it, you get a measly 20 bucks as if that's the magic wand to fix the problem. Thinking that you can provide dog crap tier customer service and then buy back the customer is silly and would not be necessary if your team treated people like human beings. I have unsubscribed from all promotions and will not be a return customer. The only reason I will return to newegg is to further tarnish neweggs image for their laughable attempt at getting return business. Amazon happily took my money and will be getting me what newegg couldn't on time. Been a customer with newegg since 2012 (sadly) and have literally watched as my used to be favorite retailer dropped like a pooh in a toilet. I will do everything I can to make sure people know not to shop your newegg anymore.