Print the value of index0
  • Report:  #672497

Complaint Review: newfirstboots.com

newfirstboots.com thefirstseason UGG boots online.. Charged more on credit card than receipt states; can not get response from company Shanghai, Internet

  • Reported By:
    sue — lexington South Carolina United States of America
  • Submitted:
    Fri, December 17, 2010
  • Updated:
    Fri, December 17, 2010
  • newfirstboots.com
    Internet
    United States of America
  • Phone:
  • Category:

Ordered UGG boots from newfirstboots.com on 12/07/10 from link my mother emailed to me;  they sent confirmation email but still have no tracking information 8 days later!  I emailed company through their email address www.thefirstseason.com on 12/12 and have never rec'd a response. 

On 12/09/10 there was a charge to my VISA card from "Fashion Shoes Store Shanghai CN" for $104.87.  The invoice emailed to me was for $100.99 including the $22 shipping (that wasn't disclosed until receiving the payment receipt via email). 

HELP!  How do I get my $$ back?  What recourse do we have?  obviously I am not the only consumer taken by this website.

Respond to this Report!