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  • Report:  #130538

Complaint Review: Nexiderm

Nexiderm ripoff fraudulent billing Napa California

  • Reported By:
    Kennesaw Georgia
  • Submitted:
    Tue, February 08, 2005
  • Updated:
    Tue, February 08, 2005
  • Nexiderm
    871 Latour Court
    Napa, California
    U.S.A.
  • Phone:
    888-758 7444
  • Category:

I decided to try Nexiderm as part of a series of offers to get a 500 dollar visa gift card.

I tried the product for several days. To be fair, it did have a nice texture, made my skin feel good, and smelled nice. Not worth 95.00 dollars a month, though.

I called the 888 number for instructions on how to return the product. After waiting an eternity on hold,I went to the website and followed the return instructions.

I followed the return instructions to the letter. I sent it back 10 days before the end of the 14 day free trial period ended. I insured it for 100 dollars.

My "free" trial ended on the 2nd, my card was billed on the 3rd.

I tried to call and again was on hold for ever. I went to the website and emailed customer service. Still waiting for a reply.

Never recieved the 500 dollar gift card either.

Cindy
Kennesaw, Georgia
U.S.A.

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