Next Day CPN Authorized Users Stole $650, this company is unprofessional and a RIPOFF California
Do Not Ever Use this companies services! They are a Rip Off... I originally spoke with John and he pond me off to Matt. Matt seemed to be very helpful, however based on phone conversations and emails he may be new to this type of assistance of a legal CPN. Matt even offered to pay for a report that was no use to me but the offer was appreciated! It took these two almost a month to get me the number, and after requesting a refund for not providing accurate service I was refused a refund in a very nasty tone. Not to mention the number is not a good either and they will not assist with helping me any more to get this number to be of good use.
Needless to say I am out of $650 dollars and not to mention the additional fees of $100. Please do not use this company!!!! I should've went with my gut and left my money in my account.
Dissatisfied customer!!!
1 Updates & Rebuttals
Next Day CPN - John
los angeles,California,
USA
Bogus Claim - Refund Rejected
#2REBUTTAL Owner of company
Mon, March 27, 2017
Sorry you had a bad experience but in our defense.
Matt is in sales and caters to the public and John (myself) only deals with brokers. If you were denied a refund, its because you didn't deserve one and because we completed our end of the deal. You claim you received a report, right? Well that report will state the services you paid for completed or not. If your tradeline posted, then we did our job. As stated on our website and invoice provided when your order was placed, all we guarantee is posting of our lines. I don't do or assist in any kind of funding and I am far from a magician. I have NO problem issuing legitimate refunds In fact, I enjoy it because it sets me apart from the rest but again, it sounds to me like you didn't deserve one. Now if you have proof that states otherwise, please, by all means send it over and I will review it for you.
If I was rude to you, I apologize as you may have caught me on a bad day, that or you deserved it. It takes two to Tango my friend. We deal with hundreds of clients each month and you are the first person making such a claim, so I guess we are not doing such a bad job after all.
Thank you for your business,
Tradeline John
Next Day CPN