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  • Report:  #1435690

Complaint Review: Next Warehouse Inc

Next Warehouse, Inc NextWarehouse Canceled an outstanding order after 3 months while still selling the item Tustin California

  • Reported By:
    James S — Las Vegas Nevada United States
  • Submitted:
    Fri, March 23, 2018
  • Updated:
    Fri, March 23, 2018

It has been a while since I've seen a company do such shady things as this one. I ordered a Graphics Card from them back in December which was just before the big boom on those items. Weeks went by and nothing arrive, I ended up contacting them approx 5 times between then and now. They kept saying that the item was on back order. Meanwhile, on their website they kept jacking the price up and kept selling these units.

Their inventory on the website would show that there was units in stock. Then I talked to some other people who had bought the same item, after me but at a higher price and received that order. Today, I got an email suddenly saying that my order had been canceled due to either "a Request was made to cancel the order; there was No Response after several attempts to contact you; or the item was discontinued." None of these were true.

I surely did not cancel, have not received any communications from them other than when I reached out and the product is still being manufactured. So I called and was told they canceled it because they didn't know when they would next have that item in stock. Meanwhile, on their website, item is in stock at twice the price I have locked in for. Long story short, they are not honoring orders that were taken at a lower price and have instead chosen to keep selling to newer, higher paying customers.

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