Complaint Review: NextCard

Back in August, I authorized an over the phone check payment. It cleared with no problem. In September, a check came through my account, that had already cleared back in July.

Apparantly, NextCard took it upon themselves to go to the next check number in the sequence and send it through UNAuthorized. Because of this, I have had to close my account, and open a new one.

I also do not have my new checks yet and this has put me behind on paying all of my bills.

Since NextCard has been "bought" out, I have talked to a dozen people and have called a half a dozen phone numbers and NO one knows WHY this happened. Also, their "big concession" to me is to refund $35!

I think not, SOMEONE committed a felony!
I am afraid to send a check in for fear that it will happen again.

I want answers and I want them NOW!

Should I consult with a lawyer??

Amy
Thorndale, Pennsylvania