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Nextel rips you off even after your contract is due by telling you that you have to inform them that you will not use their services Ripoff Waltham mass
after a 1 year contract with nextel i call them up at the end of the contract and spoke to a rude service representative and i informed her that i would not use their services anymore, she told me that i could not do that because i din't give them a MONTH's notice and therefore i could not terminate the contract, although my contract was officialy fullfilled (1 year contract = 1 year service) so i said that it was ok and i paid my montly fee. At the end of the month i received a ridiculous bill for $343.82 for every single phone call made and received by looking at my bill i found out that tricked me to stay with them for another month so that they could charge me a high price for service that is definately outside of the SO CALLED CONTRACT.
i suggest that anyone that has a contract with nextel to open up your eyes and don't let them trick you into staying with them so that they could rip you off.
Jorge
marlborough, Massachusetts
U.S.A.
1 Updates & Rebuttals
Jorge
marlborough,Massachusetts,
U.S.A.
The pnly good thisng about nextel is a customer rep. named March, who listended to my complaints and acctually helped.
#2Author of original report
Fri, December 31, 2004
yes, March took the time to listen to me and to helped me fixed the riciculous bill that i got. She looked at all the notes they have on file and told me that the previous customer rep that i had talked to put my phone on "stand by" and from there on nextel started charging me for all of the calls i had made and received. Well to make the story short she fixed my my bill and i only ended up paying what was fair i mean my normal monthly bill of $60.40.