NextGen Leads, George Muller Sold me leads purporting that they were qualified, and then refused to reimburse, nor refund my money. San Diego California
Arrrgh, I am at the zenith of my frustration. Their 'exclusive leads' are garbage. They are quick to lure you in with a limited time bonus. The rep who called me romanced me into high minimums and new cool toys.
My first three massively expensive and qualified leads worth was nothing more than the following: a disconnected number, a shared lead, and an incentivized lead.
When I asked for a refund for these bad leads. . . out of no where I am told that I have to buy 9 leads before I can get a refund.
Can you say, 'bait and switch?"
From customer support:
Hi Tevis,
Data lead returns are issued on the 1st and 16th of each month (or the following Monday, if either date falls on the weekend). You must purchase a minimum of 9 leads to receive a refund. Attached is a copy of our refund policy. Unfortunately, I am not allowed to make any exceptions to the rules.
Stephani Klamm
Customer Support Representative
support@nextgenleads.com
Customer Support line
(858) 703-6007
Shame, shame on them.