Nextiva - Tomas Gorny Bait and Switch Sales Tactics Scottsdale Arizona
Nextiva mislead me, making hallow offers and false promises in order to get me to sign up. After I discovered their true behavior, I canceled immediately. They have refused to acknowledge their mismanagement. Choose a different service provider.
2 Updates & Rebuttals
M
Berlin,Massachusetts,
United States
Non-helpful Generated Response
#3Author of original report
Wed, November 21, 2018
This seemingly computer generated response by Nextiva is not helpful. I have emailed customer service and my sales rep. several times to cancel my account (only a few days after I become a customer) and have been ignored. I am getting nonpayment notices to add insult to injury. Nextiva is handling this in a shameful way. Stay away.
Nextiva
Scottsdale,Arizona,
United States
Amazing Service
#3UPDATE Employee
Mon, November 19, 2018
Hi there, we strive to provide every customer with Amazing Service from the moment they speak with their first representative at Nextiva, and we truly apologize for the experience you've had. We would like to speak with you so we can continue to improve. Please email hello@nextiva.com with your phone number and a support manager will be in touch. Thank you!