nfl-offer.com NFL Jersey Scam! Defective Products! Internet
I recently purchased a Green Bay Packers jersey from nfl-offer.com for a Christmas gift. The website looks legitimate, including logos and trademarks for the NFL and Reebok. What is not clear is this website operates out of China and the items are shipped from China. This would be a major red flag, and you do not find that out until after you have paid for the item.
After paying, I quickly realized this could be a scam, and within a half hour sent an email to the billing company requesting the order be canceled. A credit for the purchase price showed up on my credit card for a short time, but then was removed. The following day, nfl-offer sent me an email that said 1) My order had been canceled, but then 2) My order had been shipped. My expectation was the jersey would never arrive.
The jersey did arrive quite quickly, but not surprisingly, it has major defects. The stitching is bad on the numbers, and worst of all, the player's name on the back is upside down!
I have contacted the company via email, sent them a picture of the jersey, and requested a refund. No surprise, I have gotten no response. The NFL vigorously protects its logos and trademarks, so I am very surprised they are allowing this website to make them look bad without kicking up a big stink. Stay away from nfl-offer.com!
2 Updates & Rebuttals
Flynrider
Phoenix,Arizona,
USA
Probably not that nervous.
#3Consumer Comment
Sat, December 10, 2011
There's little that trademark holders can do about Chinese counterfeiters. They're all over the web and the Chinese government isn't going to kill their cash cow by cooperating with legitimate trademark holders.
The best that can be done is to check out unfamiliar websites before purchasing. In this case, an Internet Whois search would show that the site has only been in existence for a few months ( a big red flag). Additionally, they have no physical contact info (another red flag) except for a throway gmail address. Real businesses use email addresses that are tied to their site.
TM
Portland,Oregon,
United States of America
Update to the original report
#3Author of original report
Sat, December 10, 2011
As I mentioned in the original report, the NFL protects its trademarks and logos quite agressively. With that in mind, I contacted them and let them know this scam website is making them look bad. They are having their legal team address the situation.
I have also noticed this scam website has changed their email address, so perhaps they are getting a little nervous!