Complaint Review: NFL Tackles

Placed an order with this company for several products for Christmas Gifts. This company refused to supply any information regarding the shipment of these items after I had already paid for them. As Christmas nears closer I sent a more strongly worded email requesting information regarding my purchased merchandise. Below is a copy of the wonderful response I received.

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THIS IS YOUR TRAACKING NUMBER
1ZX797580321204387

IT IS SO NICE TO DEAL WITH SUCH A NICE WONDERFUL WOMAN AS YOURSELF. IT MAKES THE HOLIDAY SO WORTH IT TO HAVE SUCH A NICE LADY RECEIVE HER ITEM. IT IS A SHAME THAT NOT ALL PEOPLE IN THE WORLD ARE NOT AS NICE AS YOU. WE HAVE PEOPLE THAT THREATEN US AND WANT TO DO A CHARGEBACK AND DEMAND DEMAND DEMAND. AGAIN WE ARE SO GLAD THAT YOU ARE NOT A NASTY WOMAN!!!
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The tracking number provided is not even for my merchandise. After contacting the company again in response to the sarcastic emailed response and incorrect tracking number I stated my intention to notify my bank regarding this issue as I felt I was being frauded. No reputable company would ever reply such a response nor refuse 5 previous requests for shipping information. Following is my response from the company:

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DONT PLAY GAMES WITH THE BIG BOYS AND THINK YOU WILL WIN.
PS YOU AGREED TO ALL POLICIES AND YOUR YES IS AS GOOD AS A SIGNATURE!!!
HAVE A AWFUL HOLIDAY AND I HOPE YOU DID NOT BREED AND BRING ANOTHER THING LIKE YOURSELF INTO THIS WORLD.
BYE YOU SCUM
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Don't fall victim to these scam artists and allow them to get away with it. Your credit card company will issue an immediate refund to you when a company has wronged you such as this. It is called a chargeback and they will get on average a $25.00 fine and you get your money back.

Marcy
Rochester, New York
U.S.A.