Complaint Review: Nflshop.com

NFLshop.com does not offer shipping alternatives. Sometime after you've placed your online order, you receive email notification of shipping information. Because they force FedEx down your throat, the chances your delivery will be fraught with incompetent drivers is great. NFLshop.com restricts FedEx from allowing you to hold the delivery so that you can pick it up at the local FedEx location. Disgruntled customers who've had problems with FedEx understand why you almost have to pick up the package at the local FedEx location to have a chance at receiving your merchandise, etc. Because FedEx is restricted from allowing you to pick up your package at their location, FedEx then continues to botch delivery attempts. The net effect is you won't get your package. The package may eventually be returned to Nflshop.com. Who knows? Either way, NFLshop.com is not refunding your money. NFLshop.com set the policy of FedEx not being able to hold your package specifically to increase the likelihood of returns to NFLshop.com. NFLshop.com then fails to refund your money. FedEx gets the delivery fee, NFLshop.com keeps your money and their merchandise. You get screwed. It's a nice little quasi-criminal enterprise FedEx and NFLshop.com have partnered in.