NFuse Direct Misleading job ads posted - Company is telemarketing - not customer service Colorado Springs, Colorado
I responded to a Craigslist ad submitted by NFuse Direct seeking "customer service representatives." After giving the company my resume, I was asked to come in the following day to begin training. When I arrived, I was handed a sales script and a phone list (printed off the Internet) of beauty salons in an Ohio city.
NFuse Direct is a telemarketing company, not customer service. "Customer service" means the CUSTOMER contacts the COMPANY, not the other way around. In addition to its misleading ads, I heard the receptionist and other employees telling people over the phone that they do customer service.