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  • Report:  #1281919

Complaint Review: Ngoa G700 Flashlights

Ngoa G700 Flashlights I ordered 2 G700 Flashlights on 12-24-15 and have not received any Flashlights and it has been a month. The last time I called them they hung up on me. Saint Charles Mo. Internet

  • Reported By:
    Ronald Aliangan — Irrigon Oregon USA
  • Submitted:
    Sat, January 23, 2016
  • Updated:
    Wed, November 09, 2016
  • Ngoa G700 Flashlights
    Internet
    USA
  • Phone:
    6369229310
  • Category:

 I ordered 2 G700 Flashlights on 12-24-15 and I still have not received any Flashlights. I have called three times and they keep telling me they will be shipped out soon but will not give me a date of shipment. The last time I called on 1-23-16 they hung up on me.

3 Updates & Rebuttals


University of Guns

St. Charles,
Missouri,
USA

NGOA Order

#4UPDATE Employee

Wed, November 09, 2016

Hello,

I apologize for the delayed response. Tracking shows that your packaage was delivered on 2/2/16 at 9:03 am, please see the tracking link below. I also uploaded a screen shot of the UPS delivery confirmation.

apps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES&AgreeToTermsAndConditions=yes&loc=en_US&tracknum=1ZW58A78YW98934156

Please message us back if you have not received your package. 

Thank you,

Niki- Customer Service Support Specialist Supervisor @ Lumitact 

 

 


I Finallly Received My Flashlights

#4Author of original report

Fri, February 26, 2016

I did finally received my G700 Flashlights. It took almost a month by the time I they arrived but they were worth the wait.


Lumitact

Saint Charles,
Missouri,
USA

Update

#4UPDATE Employee

Thu, February 25, 2016

Hello,

 

We apologize for the long delay in shipping, as of Mid January all items ordered during the holiday season have been shipped out. If you have not received your order please contact us at 636-922-9310 Monday-Sat 9am-5pm CST. We have improved our phone system to allow a greater volume of calls. We would like to resolve this issue.

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