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  • Report:  #1280737

Complaint Review: NGOA

NGOA National Gun Owners Association or Stripe, Inc. I ordered a G700 Flashlight for $56 from them on 12/15/15. I received a confirmation email with my order number listed but I have never received the product. I have emailed them regarding this with no reply. I have seen several reports online that this company is a scam operation and not delivering products. San Francisco California

  • Reported By:
    Lisa Blankenship — Macon Georgia USA
  • Submitted:
    Mon, January 18, 2016
  • Updated:
    Thu, February 25, 2016
  • NGOA
    3180 18th Street #100
    San Francisco, California
    USA
  • Phone:
    636-922-9310
  • Category:

I ordered a G700 Flashlight at a cost of $56 from NGOA as a Christmas present on 12/15/15.  I received an email confirmation with an Order No.  I have not received the product nor any further emails.  I have emailed the company regarding this but have not received any response.

2 Updates & Rebuttals


Lumitact

Saint Charles,
Missouri,
USA

Update

#3UPDATE Employee

Thu, February 25, 2016

Hello,

 

We apologize for the long delay in shipping, as of Mid January all items ordered during the holiday season have been shipped out. If you have not received your order please contact us at 636-922-9310 Monday-Sat 9am-5pm CST. We have improved our phone system to allow a greater volume of calls. We would like to resolve this issue.


Lumitact

Saint Charles,
Missouri,
USA

Update

#3UPDATE Employee

Thu, February 25, 2016

Hello,

 

We apologize for the long delay in shipping, as of Mid January all items ordered during the holiday season have been shipped out. If you have not received your order please contact us at 636-922-9310 Monday-Sat 9am-5pm CST. We would like to resolve this issue.

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