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  • Report:  #1276723

Complaint Review: NGOA

NGOA National Protection Association Failed to deliver product St. Charles Missouri

  • Reported By:
    Jim — Lakeland Florida USA
  • Submitted:
    Tue, December 29, 2015
  • Updated:
    Wed, November 09, 2016

i ordered 3 g700flaslights , plus 2 mini lights with chargers, and a warranty to cover products. the company charged my credit card immediatly an has failed to deliver items . tried to call them and was on hold for almost 40 minutes . tried the call back number and they won't call you back .at this point i believe they are ripping people off . never got a e-mail confirmation and now it is1 month later .

I will try my credit card company to see if they will issue me a refund .

1 Updates & Rebuttals


University of Guns

St. Charles,
Missouri,
USA

Lumitact Customer Service Responce

#2UPDATE Employee

Wed, November 09, 2016

Hello,

 

I apologize for the delayed response and that you did not receive your order. Please provide the full name and the email address that was used on the order so I can process a refund. Again I apologize for the delay.

 

Thank you,

Johnny - Customer Service Support Specialist @ Lumitact 

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