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  • Report:  #1282509

Complaint Review: NGOA

NGOA Ordered G700 flashlight $181 worth , never heard from them again I think MO

  • Reported By:
    steven — Menomonee Falls Wisconsin USA
  • Submitted:
    Tue, January 26, 2016
  • Updated:
    Wed, November 09, 2016
*UPDATE Employee: Update *UPDATE Employee: NGOA Order 
I ordered 2 G 700 flashlights, and charging system. $181 worth on Dec21,2015. they took my card, and they replied,        They replied thank you for your order, and i never would here from them again.I had found the add on Facebook.

2 Updates & Rebuttals

University of Guns

St. Charles,
Missouri,
USA

NGOA Order

#3UPDATE Employee

Wed, November 09, 2016

Hello,

I apologzie for the delayed response. Can you provide the full name and email address that was used to place the order so I can look into this for you?

Thank you,

Niki- Customer Service Support Specialist Supervisor @ Lumitact 

Lumitact

Saint Charles,
Missouri,
USA

Update

#3UPDATE Employee

Thu, February 25, 2016

Hello,

 

We apologize for the long delay in shipping, as of Mid January all items ordered during the holiday season have been shipped out. If you have not received your order please contact us at 636-922-9310 Monday-Sat 9am-5pm CST. We have improved our phone system to allow a greater volume of calls. We would like to resolve this issue.

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