Complaint Review: Nick Mayer Lincoln

I received a call the week before Christmas 12/22/11 about 10am stating they wanted to refinance my existing vehicle which is a 2006 Mercury Mariner. I told **** ********* (sales man) that I was not interested and I was denied previously due to the mileage on my vehicle. Well after talking with him I went in to do the refinance process, I had to bring my 5 yr old son with me and had to be to work at noon. I got to the dealership and of course they refinanced my vehicle so I thought. I owed $4,073.00 to pay it off and come to find out they wrote up my refinance as a new purchase & charged me $6200.00 on my existing vehicle, registration fee of $38.50, documentary fee of $250, power train warranty $1150.00 & other charges & amounts paid on my behalf of $1443.50 so now I am paying $8232.50 on my $4073.00 existing vehicle. When I called today I talked with **** in the finance department and he told me that he was just the finance guy and he know nothing about the deal. These men are crooks and I am meeting with my attorney as well, I am a single mom of a 5 yr old little boy and live by myself raising him with no support from his father. These men should be ashamed of themselves, not to mention I was in the dealership for 3 hrs and late for work that day.

This consumer had a NEGATIVE experience with this business.

This consumer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.

by Katherine W. on 1/20/2012