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  • Report:  #671590

Complaint Review: NICOKE Co LTD

NICOKE Co LTD Uggs boots Internet

  • Reported By:
    Patricia — Pensacola Florida United States of America
  • Submitted:
    Wed, December 15, 2010
  • Updated:
    Wed, December 15, 2010

Ordered a pair of Uggs on 12/5.  As soon as I entered my credit card number the screen went back to the first screen where you select the boots to order.   Since I has expected to get an order number, etc.  I re-entered the ino and it happened again.  I entered info four times which resulted in four orders showing in "my account".  I e-mailed customer service many times and recieved no response. 

I did recieve an e-mail from Visamasterpay@visamasterpay.com confirming one order with a Merchant Order Number, Order Number, Payment date and time and amount along with Contact details with two phone numbers for Customer service lines. and an e-mail address for visamasterpay: csreason@visamasterpay.com.  The phone numbers do not connect.

I called my credit card provider and explained my problem.  They showed only one charge posting on 12/7.  As of 12/14 no boots have been delivered.  

When I access "my account" on the uggssalesite.com three "pending" orders are listed.

Buyer beware!! I hate knowing that I fell for this but the website sure looked legit.

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