Complaint Review: Nike-trade

I purchased a pair of UGG Boots for my daughter. When they arrived they were in plastic bags in a small beat up brown box covered in tape. Although the website claims the shoes are mailed in their original box inside another box. When we opened the package there was a strong odor though UGG boots should have no odor at all. As we looked the boots over further we realized they were definitely fakes. I checked the website again and sure enough they claim all their shoes are authentic. There is no way to communicate with them except via email with no response.

Sue
Somers, Connecticut
U.S.A.