Complaint Review: Nissan Consumer Affairs

I called Nissan Consumer Affairs, because I had to shell out just under and I mean just under $1500 for a repair to fix the Driver airbag unit and module and spiral cable.  Code B1054 was the problem and I had an airbag light on my Dashboard blinking on and off.  After I had done my research, I found that there were recalls on various Nissan's in 2007. 

When I asked what consumer affairs could do to assist with this, they said nothing.  I was really disappointed, because we have had so many problems with the vehicle in the past namely faulty seatbelts and actually had to get our driver seat fixed not too long ago, because it was sliding forward and I felt as if I was going to launch out of the car when I rounded a corner. 

These are not cosmetic issues.  These are serious safety issues and it is my opinion warranty or not that this should be taken care of by Nissan.  I asked the guy who was assigned to my case this morning if there was anything he could do and he said no.   I think that Nissan should because this is a serious safety issue pay for this instance.  I only put approximately 5K miles on this car last year- according to my service advisor.  Best advice, get a warranty on top of a warranty on these cars.

I think I will go with another car when I go to buy one.   I am really disappointed

this was at repaired at  Midway Nissan in Phoenix on or about 8/28/2015