Complaint Review: Nissan Motor Acceptance Corporation

I have been to the Nissan dealerships here in CT over 9 times for various problems. It is my only vehicle, and is a lease.

The transfer case has been changed 2-3 times BRAND NEW!

It has been in the shop SIX times for the transfer case alone.

One dealership "accidently" cut my brake line and I almost crashed. That was another time in the shop, even though they were reluctant to fix the brakes.

Recently they replaced my CV Joint, and I brought my 2006 Nissan Murano back in yesterday for a whining noise and more symptoms of the transfer case on its way out.

I had a lawyer working with me but he left the firm and I am having a hard time finding him.

I was screamed at by a NMAC Customer service representative named Owen, then he hung up on me. I opened a case with his Supervisor - I will call him after this write-up.

They will not buy back the vehicle, and when my lease is up, they are going to sell this to someone else!!!

This vehicle should be destroyed!

I have always had Nissan Vehicles...and have not had a problem...why can't they admit this is a bad one from the 2006 batch and fix the situation?

I have a 2-year old son, and I will not take him on the highway in this only vehicle we have.

So frustrating....GRR.....

John
Stamford, Connecticut
U.S.A.