Complaint Review: Nite Trim

To Whom It May Concern:

I responded to an ad to receive a free sample of a product called Nite Trim. This is supposed to be a weigh loss supplement. It is supposed to work while you sleep. It is supposed to be in great demand because of how good it works. I ordered a free sample and was supposedly registered for this membership about this product. I scanned the writings and thought after reading that if I was not satisfied with this product that I could cancel this membership. I received the product at the end of May after ordering it May the 11th.

I then started taking the product as directed and have been for a month. I haven't seen a bit of difference in my weight. I have not eaten any more than usual and I have actually drank more water while taking this product. I received an email confirming my order for another month of this product. I called the number given on the email and was told that I would not receive a full refund even though I did not authorize this company to debit my bank account. They have already debited my account but according to a customer service rep., the product had not been shipped as of 12:30 this afternoon.

When I told the csr to cancel the order, she told me I had to wait for the product to come to me via mail and then return the product back to the company. She went on to say that I would be charged 30% because the product was in such great demand that someone else had to be put on hold for me to get my order (which I did not order). This csr could not give me a physical address for the company, she would not give a fed id for the company. She would not give me any information other than Brock or Joannie as the CEO's for this so called company called Nite Trim.

I think this product is a farse and that they should be sited for false advertisement along with those other recent companies that got fined mega bucks for making false claims...I need your help in getting the money back that they took without permission for a product that doesn't work as they say it does.

Melissa
Gastonia, North Carolina
U.S.A.