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  • Report:  #1517601

Complaint Review: NJ E-ZPass

NJ E-ZPass charged me with a toll violation even though cash booth was unmanned. Newark New Jersey

  • Reported By:
    Bruce — Indianapolis Indiana United States
  • Submitted:
    Tue, April 12, 2022
  • Updated:
    Tue, April 12, 2022

Traveling south on Rt 1 in NJ, crossing the Trenton-Morris Bridge in Trenton (at about 5:30 am), the toll cash booth was unmanned, with a sign stating to continue without stopping.   I thus continued, thinking this toll was now a "pay by mail" toll like many other toll plazas and bridges have been converted to.

I received a bill in the mail with not only the $3.00 toll, but also a $30.00 administration fee.  I paid the $3.00 fee, with an explanation as to the booth being unmanned.  

My explanation was ignored (they did cash my $3.00 check) and the $30.00 administration fee has now been sent to collections.

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