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  • Report:  #1038264

Complaint Review: NLA Law Firm

NLA Law Firm Ashley Athenas -a.athenas@attorneynetworkgroup.com, Tina Widegren - tina@attorneynetworkgroup.com, Kathy Rodriguez-Kathy.R@gwlegals, Heather Palumbo - Heather.P@gwlegals.com, Natalia Mesa - Natalia.m@ They took $3000 for refinancing my loan at a low intrest rate. The process started on Oct 12 I just found out they are closed St. Petersburg, Florida

  • Reported By:
    Tanya — Nashville Tennessee
  • Submitted:
    Wed, March 27, 2013
  • Updated:
    Thu, April 04, 2013

I need help with my mortgage. NLA looked like a new co. helping people like myself. After sending the $3000 They have been hard to get hold of and have changed my case worker several times. I contacted them regularly and my questions went unanswered but they always required more paperwork, which I happily handed over. I have not heard back from them since Jan 12. I just found out that they have been shut down.

1 Updates & Rebuttals


Tina

I apologize

#2REBUTTAL Individual responds

Thu, April 04, 2013

Unfortunately there were a number of events which FORCED the company to shut down.  It is extremely upsetting to me that while I could I did all that I could to assist my specific clients.  This was out of my hands, I was only an employee and had no power or control over what was done.  I wish i could continue to help my clients that are in serious need of assistance.  I know what it is to struggle and fight for your home and your livelihood.  Again I am very sorry but I believe it is UNFAIR that you call me out when I did my best while I could.  At this point unfortunately my hands are tied and it honestly breaks my heart that I am unable to assist my clients any further. 

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