Noble Learning Systems- Topsecrettraining.com Lt.X Chris Pizzo Ordered initial trial offer, free+shipping=20 dollars. Stopped billing for two monthes then started billing 90 dollars every month in hidden fees for things I never ordered, and did not recieve. Ramsey New Jersey
I ordered the initial "free" trial offer from top secret trainings Lt.X Pizzo and payed the 20 dollar shipment. I received the trial package fairly fast but was extremely disappointed in its quality, or lack thereof. The DVDs were corny and poorly made, they were completely not revolutionary and not at all comprehensive. I faxed in to cancel my account with them and was told that I would not be billed for anything more. For about 2-3 months they did not bill me. Then they started billing me 90 dollars monthly for things I didn't order, and I didn't receive anyways. They would not answer they phones or email and did not respond to the credit card company. If you are thinking of ordering this "free" package do not do so because you will be sorry.
Cw
libertyville, Illinois
U.S.A.
1 Updates & Rebuttals
Christopher
Franklin Lakes,New Jersey,
U.S.A.
My Apologies
#2REBUTTAL Owner of company
Thu, November 08, 2007
My apologies for your poor experience with us. Over the past month we have been severly understaffed and unfortunately "glitches" like yours occured.
Now again at full capacity, I invite you to please contact our office directly at 917-546-6870 or email service@topsecrettraining.com so we can rectify your situation to your satisfaction.
As for your videos, you may have received an obsolete package depending on your order date. When you contact the office I invite you to test-drive our newest videos with my compliments, and give us another opportunity to prove to you exactly why we have become the world leader in self defense training videos.
Best,
Chris Pizzo
CEO, Noble Learning Systems Inc.