Christopher Swift and all at PowerPay work real hard to sign you up; then when the initial paperwork is wrong Christopher Swift is not to be found, he has the flu, he has been busy, he didn't get messages... and never does anything anyway. The back office fills in for him - to sign you up. Once the problems start no one takes responsibility.
It took so long for the right paper work to come through I sent an order out and could never put the charge through due to the months delay. Product and mailing $ lost. Then business was very very slow. Power Pay keeps their charges going and I keep paying basically waiting for the Holiday/Christmas season and building advertising. I was on page 1 in Google and ready for holidays.
A Nigerian card running scam shut my gateway down for 1/2 hour. Received 3 emails from Authorize.net shutting me down, reason why, putting me back online. Silence. No sales / Oct, Nov - until a call from a customer stating my gateway isn't working.
PowerPay shut down my gateway, never put it back on. No word. No way for me to know. For a month and a half. They said they sent an email and a phone call. Then it was up to me to tell them to turn it back on. I never received either a call or email! They realized they forgot and dropped the email notification but said they called. Ridiculous! All I got from the nasty blaming hag in Compliance was "Do you want to cancel? You are cancelled!" No back up, never a return call from Mr. Swift.
I lost my only sales but the last one. Best part, Christopher Swift sent through a surcharge for December! An extra $30.00 charge for the month of Dec! Plus when he
sent a contract it was lacking all the small print and the
company does charge for lots of penalties never mentioned in contract. Crooks!
Doesn't Authorize.net care? They are enablers. They don't back their sub-companies. Or clients.
2 Updates & Rebuttals
sandy
Framingham,Massachusetts,
USA
I have worked with NoblePay for years, A+ Great Service
#3Consumer Comment
Fri, June 19, 2015
Sounds like you had a previous issue that you are now bringing to the internet. I have worked with Christopher at NoblePay for years, and have always had nothing but top notch service and support from him. Very few problems over the years with my accounts, and for the few times that there were issues he was there immediately to help resolve them. I highly recommend this company, best in the area for what they do.
Zakk
Arlington,Texas,
USA
I would never trust christopher swift
#3General Comment
Tue, March 20, 2012
This guy has been harrassing me to use his services for at least three years. I was shopping around for credit card processsing so I called noble pay to ask some questions. Christopher Swift insisted that his credit card merchant services were unbeatable. However, he was not very forthcoming with any information. So, I asked how his services would compare to my current merchant, Paypal. Chris laughed and said "I'm not even going to bother compare our services to paypal because we're just so much better." He was very pushy, and dodged any opportunity to provide any useful information. Needless to say I decided not to use his services. That was like 3 years ago.
This guy still calls me! He's been harrassing me for that long! Now I get recorded messages from this guy! No, means no Christopher Swift! Now Piss Off!