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  • Report:  #1073190

Complaint Review: ecig

noflame.ecig.com Web pge $4.95 advertised shipping and handling for electronic ecig. Two weeks later, I was charged $109.67.  Miami Florida internet

  • Reported By:
    Ramohna — San Jose California
  • Submitted:
    Mon, August 05, 2013
  • Updated:
    Mon, August 05, 2013

  I was told that the web page told I would be charged after 14 days, the full amount of the starter kit.  NOWHERE on the web page does it say anything about the $109.67.  I was then charged another $69.42 for monthly replacement cartridges.  When I called to cancel and request refunds, I was put on hold numerous times, asked for a supervisor and after several attempts to get the operator to quit running me around, I was told I was speaking to a supervisor.  I was offered more cartridges and a partial refund.  I was offered teeth whiteners.  I was given a tracking number to track the cartiridges which never arrived.

 I went to web page after the phone call, McAfee warned it was a trojan site. Coincidently, my computer was infected with a trojan shortly after I ordered the device and had to be serviced

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