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  • Report:  #1011270

Complaint Review: Nomorerack

Nomorerack Item was used, screen was scratched. Internet

  • Reported By:
    toth92363 — San Francisco California United States of America
  • Submitted:
    Sat, February 09, 2013
  • Updated:
    Mon, February 11, 2013

I bought a "New" MID M729 Android Tablet PC from Nomorerack. When it arrived, it was not new, it was used, the screen was scratched, and the battery would not stay charged. I notified Nomorerack, and got the 'run around'. I purchased this item using my Bill Me Later account. I notifed Bill Me Later, and after they processed my dispute, my dispute was completed by Bill Me Later. If you do plan to buy an item from Nomorerack, please use a third party payer to process the transaction, one that will not give Nomorerack your credit card number.

1 Updates & Rebuttals


Nomorerack.com Customer Care

New York,
New York,
United States of America

NoMoreRack.com - Customer Care

#2UPDATE Employee

Mon, February 11, 2013

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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