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  • Report:  #1208038

Complaint Review: Norax Nutracuticals

Norax Nutracuticals Axiom, Metaugus, Natural Products Analytics group, Jay Connaughton. Deceit, scam Lies Lies, Deceit, Scam, Multiple Companies, Bad quotes, Newman Georgia

  • Reported By:
    Dawn — Michigan
  • Submitted:
    Tue, February 10, 2015
  • Updated:
    Fri, December 01, 2017
  • Norax Nutracuticals
    37 Calume Parkway, Building P, Suite 100
    Newman, Georgia
    USA
  • Phone:
  • Category:

Norax Supplements, Axiom Nutraceuticals, Metaugus Inc, Natural Analytics Group, are all operated by Jay Connaugton, and it seems to be a complex scam.

While looking for a supplement manufacturer, I was almost taken in by Norax's low quotes and big promises. Fortunately, I caught one of their mistakes, when they invoiced me for the product and it had both Axiom's name and Noraxes name on the invoice. My freelance Rep Caroline, told me that she worked for several different supplement manufacturers, and since Axiom was "hard to work with", she told me that we should work with Norax instead, because it was a "better company". So, at this point,  I was supposed to be dealing with Norax, NOT AXIOM. I took  a picture of the invoice, with my phone, and the next time I went to look at the electronic invoice, they had caught their mistake and changed it to Norax, of course both had the same address,  I also have a picture of that.

That made me feel a bit queazy and I knew something was very wrong. I immedietly began an indepth search and found that all four companies were operated by Jay Connaughton. And that the address provided to me as the address for Norax Supplements, LLC at 37 Calumet Parkway, Building P, Suite 100, Newman GA 30263 was some kind of Hotel or small office building.

I searched the Indiana based Natural Analytics Group, address  2116 W Industrial Dr. Bloomington, IN 47404 and found a building with the Metaugus, Inc Logo on it. It was a medium sized pole building with 3 cars by it. Not exactly the huge company I was led to believe existed... And wasn't Metaugus supposed to be in Georgia???

I also looked up AXIOM ATLANTA HEADQUARTERS. 33 Herring Road Newnan, GA 30265. Nothing made any sense, as there were no buildings at the Norax addresses or the Axiom addresses. The only real building I ever found was the pole barn, Metaugus Inc, in Indiana. It was all so strange.

I'm sure all this could have a reasonable explaination but that doesn't account for their Quotes!  Ironically, I received 3 other quotes shortly after deciding to put everything on hold while my research of Norax continued.  Not only were their quotes much higher, they required that my product be in 6 capsules. while Jay insisted that each product would fit into one capsule per serving. Yet,  I had repeatedly asked Jay Connaughton through my account Rep, Caroline Leedom, if they were sure my product would fit into only 1 capsule, they assured me that Jay had been doing this for years and YES my new supplements would each fit into 1 capsule. I questioned my other company reps and they assured me that my ingredient list could NEVER fit into 1 capsule and that any company who said otherwise was lying.

As I reread my emails/quotes from Caroline and Jay, and compared them to my previous Axiom quotes,  I realised other oddities. My Norax quotes were all about  $2.00 cheaper per item than the  Axiom quotes AND my four products although very different in ingredients and in a quantities were all within pennies of eachother. None of my other quotes from reputable manufacturers followed a similar pattern.

My experience with Jay and his companies was very negative. It is obvious to me that they are running some sort of scam. Only God knows what would have been in my products or how much damage they could have done to my reputation, or how many thousands of dollars I would have lost.

Please research deeply into this man and his companies before trusting him.

If I were you, I wouldn't trust him at all. In my opinion and experience he is a SCAMMER.

 

2 Updates & Rebuttals


Ellen

Shelbyville,
Indiana,
United States

I am an employee of Jay- he does not own Norax nor Axiom

#3UPDATE Employee ..inside information

Fri, December 01, 2017

I just wanted to report that I am an employee of Jay and have been for over 5 years.  His office is located in within my realm of activity and I hear nearly every conversation (he is aware) that takes place.  My rebuttal is this:  Jay Connaughton is an honest man.  He HAS worked in the Nutraceutical industry for over 20 years and is very experienced.  He does not own Axiom.  He does not own Norax.  He does, however, provide consultant services for them.  Many times he will get a call from a Norax customer so he can explain possibilities with new product ideas.  

Jay has always been fair, kind and generous to all of his employees.  I've never heard him tell a lie.  Never.  He truly is a man of integrity and strives to do things right.  The only drawback I've seen is that he has grown a bit weary with some of the requests of customers who ask for bizarre things and scoff when Jay explains why the idea won't work.  Jay remembers the days when the customers were well-established companies having experience, knowledge, and patience.  These days with the internet and on-line shopping, the customers are largely ignorant, prideful, and impatient individuals.  

If Jay says all of the ingredients can fit into one capsule, then they can.  Any discrepency is likely miscommunication between the customer and Norax, which the customer has already admitted communication discrepencies with this company in other areas. 

Jay is a good man and this person is sorely mistaken with the facts.

Thank you.


AxiomNutraceuticals

Newnan,
Georgia,
USA

Axiom Nutraceuticals Is Not Affiliated With Norax Supplements/Jay Connaughton - Please Notify Our Legal Team If The Axiom Nutraceuticals Name is Used In Conjuction With Any Of These Individuals

#3UPDATE Employee

Thu, March 26, 2015

Axiom Nutraceuticals is committed to providing high quality dietary supplement contract manufacturing, private labeling, and global logistics and fulfillment services for nutraceutical distributors. Axiom Nutraceuticals and its subsidiary company, Axiom Laboratories, purchased the Metaugus assets, including lab and equipment, and is independent, separate, and completely unrelated to Norax Supplements, Ray Caron, Jay Connaughton, or any other business, person or entity not listed on the Axiom Nutraceuticals website.

Axiom Nutraceuticals’ corporate headquarters is located at 33 Herring Road, Newnan, GA 30265. Axiom Laboratories (formerly Metaugus) is located at 3520 Lee’s Chapel Road, Cedartown, GA 30125. Please feel free to contact our office directly with any additional questions at (877) 524-8239 or visit us at axiomnutraceuticals.com.

Please advise Axiom’s legal counsel IMMEDIATELY if you have any information or documentation showing any attempt to use Axiom’s name in conjunction with any of the above individuals or companies not affiliated with it. 

Michelle LaLonde

JAMES-BATES-BRANNAN-GROOVER-LLP

jamesbatesllp.com

3399 Peachtree Rd NE, Suite 1700

Atlanta, GA 30326

O: 404-997-7510

F: 404-997-6021

 

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