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  • Report:  #727621

Complaint Review: Nordyne

Nordyne Frigidare New heat pump unit -constant failures O"fallon , Missouri

  • Reported By:
    12451j — middleburg Florida USA
  • Submitted:
    Tue, May 10, 2011
  • Updated:
    Sun, June 05, 2011

I purchased a new Frigidaire heat pump in 2008- I have had trouble from the start.
The first issue was a  new coil was replaces due to leaks within the first month. Now it has had a ball valve failure due to a failed valve installed at manufacture time. I am going to responsible for $1,000 to install a new valve and replace freon. I am all for  a CLASS ACTION Litigation. I have submitted all of the information to an attorney. Any takers?

3 Updates & Rebuttals


Robbi314

Orlando,
Florida,
United States of America

To The Nordyne "EMPLOYEE"

#4Consumer Comment

Sun, June 05, 2011

I WOULD LIKE WARRANTY ASSISTANCE...AFTER 2 COILS,2 FAN MOTORS, A CAPACITOR, HUNDREDS OF DOLLARS WORTH OF FREON AND OVER A THOUSAND DOLLARS OF LABOR CHARGES, AND NORDYNE SAYS I DIDN'T SEND IN MY WARRANTY..WHICH IS A LIE...I WOULD LIKE A NEW UNIT!!!! THE LAST REPAIR WAS 2 DAYS AGO AND NOW THE THING SOUNDS LIKE THE COMPRESSOR IS GOING TO EXPLODE. WHAT'S LEFT TO REPLACE?????? YOU SHOULD BE ASHAMED TO WORK FOR A COMPANY LIKE THIS WHO SELLS INFERIOR CRAP & WHOSE EMPLOYEES POST BLOGS OF DEFECTIVE UNITS SITTING IN YOUR STORAGE YARDS BEING SOLD AS NEW AND DISGUSTING REPORTS OF WHO IS SLEEPING WITH WHO'S HUSBAND OR WIFE AT WORK ...NO WONDER THE STUFF YOU SELL IS GARBAGE!!!!


Robbi314

Orlando,
Florida,
United States of America

CLASS ACTION-I'M IN!!!

#4Consumer Comment

Sun, June 05, 2011

So here we are 4 months and 2 new coils, a capacitor and NOW @ FAN MOTORS later. The repair man hasn't even cashed our check for the last repair yet and the thing sounds like it's going to blow up. So if you've contacted an attorney, please forward my email to him. I'M IN!!!

(((ROR REDACTED)))

Thanks! :)


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palutisk@nordyne.com

O'Fallon,
Missouri,
U.S.A.

We can help with warranty information.

#4UPDATE Employee

Mon, May 16, 2011

Hello. The parts in your Frigidaire heat pump are covered by our published 10-year
warranty (product registration is required at www.frigidaire.net for full benefits). Our
warranty states that it does not cover labor. If you are interested in
additional labor coverage, you can purchase an extended service agreement
through your contractor. If you need further warranty assistance, please call
us at 1-800-422-4328.

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